Terms and conditions

An invoice will be issued on completion of each assignment unless agreed otherwise at which time payment is due. Payment can be made by cheque or by BACS. Payment may also be made by credit or debit card via Paypal with the addition of a handling charge. If for any reason the bank returns an uncleared cheque the client will be responsible for all related charges plus an administration fee of £10.

In the event of a client cancelling an assignment after work has started, the client will be charged for any work completed up to that time.

Although Express Typing will have proof-read the work the client is responsible for final proofreading. Any errors or omissions brought to our attention within 48 hours of receipt will be amended free of charge. Any other additions, or amendments made by the customer, may be charged.

Express Typing cannot be held liable for damage to any media supplied by the customer either in our possession or in transit.

Copies of clients’ files will be kept by Express Typing for a period of three months only, it is therefore suggested that the client makes a back-up copy of any documents they may require.

All work returned by post will be via Royal Mail recorded delivery, with costs invoiced to the client. Clients are advised to use a similar method of postage for any documents sent to Express Typing.

All incoming emails or other media will be scanned for viruses. Express Typing will not open unsolicited attachments or attachments which do not have an explanatory message. We endeavour to scan all emails and attachments sent to customers for viruses etc. however it is the responsibility of recipients to check text, graphics and attachments before opening the file as no responsibility or liability will be accepted by us.

Express Typing is not responsible for the end use of any document produced or edited by us, nor are we responsible for the content of any document supplied. Clients are solely responsible for abiding by copyright laws. We reserve the right to reject any work which contains material we consider to be illegal, immoral or offensive.